We are looking for a Technical Account & Implementation Specialist to help us build the world’s leading B2B identity solution.
🙋🏻♂️ Team: 30+ people, more info here 🤝 Clients: Banks, payment service providers, insurance, embedded finance, asset management and platforms (SocGen, Alan, N26, Smile&Pay, Xpollens, Malt, Banque Delubac, Natixis…) 🧢 Role: Technical Account & Implementation Manager 📍 Location: Paris (office in Paris 2nd district) 💰 Offer: Competitive package depending on profile
Interested? Please reach out to Sergio at [email protected]
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Want to have an impact in financial services?
We are building the world’s best business identity solution to help compliance, operations, and tech teams run best-in-class onboarding, risk, and fraud management. We are searching for great people to join us and push us further. We are proud of the company we’ve built so far, but we are even more excited about what is yet to come.
And we need you.
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Ondorse is building the world’s first business identity solution that helps reveal who really is behind a business and stop money from ending in the hands of fraudsters and money launderers.
We launched our product in 2024 and are experiencing strong market traction across various verticals: banks, fintechs, insurance companies, marketplaces or public agencies.
We are excited about what is to come: we’re at the right place at the right time, there’s a lot to invent and build, and we’re looking for someone to do it with us.
<aside> 🗣 ”With Ondorse you can trust any business in the world with one click”
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As a Technical Account & Implementation Specialist at Ondorse, you will play a key role in delivering a best-in-class customer experience across both support and onboarding.
Your mission: own complex technical topics, ensure smooth and fast client implementations, and act as a key bridge between Product, Tech, and Clients.
You will sit at the intersection of Customer Success, Support, Product, and Engineering, with a strong focus on impact, ownership, and execution.
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Why is this role unique?
This is not a standard support role.
You will take ownership of high-value, complex (L3) technical topics and lead implementation projects for demanding B2B clients, where Ondorse plays a critical role in their operations.
You will combine deep technical problem-solving, direct client engagement, and end-to-end project ownership, driving meaningful impact on both customer satisfaction and revenue.
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